FAQs
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Q1 What is a JR Kyushu Rail Pass?
A1Click the following link for information on the JR Kyushu Rail Pass:
https://www.jrkyushu.co.jp/english/railpass.html
Access the following link for information on the Japan Rail Pass:
http://www.japanrailpass.net/ -
Q2 Where can I purchase JR tickets?
A2For details, click here.
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Q3 Can I use a credit card to purchase JR tickets?
A3Yes, you can uses the following credit cards:
JCB, VISA, UC, DC, UFJ, MasterCard, Diners Club, Nicos, American Express, Saison, AEON and DISCOVER -
Q4 Please let me know the ticket prices for children.
A4For child fares, click here.
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Q5 When can I reserve a seat?
A5Reservations for a Reserved(designated) seat can be accepted from 10 am (J.S.T) 1 month before the boarding date of the train. For example, if the boarding date of the train is April 1st, it can be reserved and purchased from 10:00 am as of March 1st.
If you would like to make seat reservation, there are two ways below.
■One way/ Round trip ticket ⇒ click here.
■Using with JR-KYUHSHU RAIL PASS ⇒ click here. -
Q6 Are JR tickets changeable?
A6For details, click here.
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Q7 Are JR tickets refundable?
A7For details, click here.
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Q8 How late are ticketing counters open?
A8The following pages provide the business hours of major stations.
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Q9 Are coin-operated lockers available at JR stations?
A9For details, click here.
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Q10 Is there space for suitcases on JR Kyushu trains?
A10It dependes on the train. Please refer to the following chart:
Major trains of JR Kyushu
Name of train Space availability 800 Series Shinkansen
700 Series Shinkansen○*1 Limited Express Yufuin no Mori (No. 1, 5, 2, 6) ○ Limited Express Yufuin no Mori (No. 3, 4) ○ Limited Express Yufu ○ Limited Express Aso Boy! × Limited Express A-TRAIN × Limited Express Huis Ten Bosch × Limited Express Kamome ○*2 Limited Express Midori ○*3 Limited Express Sonic ○*4 Kyushu Odan Tokkyu × SL Hitoyoshi × Limited Express KAWASEMI YAMASEMI ○ Isaburo / Shinpei × Limited Express Hayato no Kaze × Limited Express Ibusuki no Tamatebako × Limited Express Umisachi-Yamasachi × Local trains, rapid-transit trains × *1:A seat with allocated luggage space must be reserved when traveling with oversized baggage.
What does oversized baggage mean?*2: There is no space for suitecases on No. 105, 107, 100 and 108.
*3: There is no space for suitecases on No. 29, 31, 4 and 6.
*4: Space for suitecases may not be available depending on train configuration.
