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Material Procurement Information

2.What is Required of Our Suppliers

We need to procure higher-quality and more reliable goods in a stable and timely manner in order to implement procurement that places top priority on the maintenance of safe and reliable railway transportation. In addition, we would like to work together with our suppliers to aim for the realization of a sustainable society. Accordingly, cooperation from our suppliers is indispensable. Suppliers are expected to understand the Basic Procurement Policy, and we also seek their understanding and cooperation for each of the following items.

(1)Procurement with the highest priority on maintaining safety

  • Thorough awareness of the quality required for railway safety
  • Continuing efforts to maintain and improve quality
  • Provision of sufficient and timely after-sales service/support and prompt responses to problems, including fact-finding investigations, technological support, and the provision of replacements
  • Development of products that accommodate various usage environments and needs

(2)Establishment of a stable supply system capable of providing a continual supply with strict observance of delivery deadlines

  • Establishment of a system that can provide a continual supply of the products we need at the appropriate time
  • Provision of advance notice and suggestions for substitutes when supply is not available

(3)Provision of goods at reasonable prices

  • Continuing efforts to achieve cost reductions
  • Development of products that help to reduce total costs, including maintenance and management

(4)Establishment of business relationship that lead to mutual growth

  • Enhancement of communications to establish relationships of mutual trust
  • Continuation of efforts to improve products and enhance technical capabilities, and proposals of new technologies

(5)Fulfillment of social responsibility

  • Compliance with laws, regulations, and social norms
  • Provision of safe and secure products and services
  • Provision of safe and healthy work environments and implementation of appropriate labor management
  • Fair business administration, prevention of corruption, exclusion of anti-social forces
  • Respect for human rights and elimination of discrimination
  • Information disclosure and information management
  • Consideration for the environment