JR KYUSHU MOBILE PASS

The JR Kyushu Mobile Pass is a smartphone-based ticket that does not require redemption at station counters. You don't have to worry about losing or damaging the ticket, as you can access it anytime from your smartphone, allowing you to travel more freely in Kyushu than ever before.

Features

  • Stress-free to use, as it does not need to be redeemed at the station
  • Unlimited rides on unreserved train seats within designated areas
    *For reserved seats, the JR Kyushu Rail Pass is recommended

Notice

When you get on the train, be sure to show your passport to prove that you are an international visitor. The passport must have visa stamp or seal for a temporary visitor.

Types & Prices

FUKUOKA WIDE Area

It can be used in the suburban area around Fukuoka.

Price

Validity Price
2 Days Adult JPY ¥ 3,500
Child JPY ¥ 1,750

*Child : Applicable for children from ages 6 to 11 years old.

Applicable Trains

Trains stated below within the area including Mojiko.

  • Local trains
  • Limited Express trains(Non-reserved seat only)

*Kyushu Shinkansen(Hakata-Kurume), Sanyo-Shinkansen(between Kokura-Hakata), subways, buses or railways owned by other companies or organizations are not applicable.

FUKUOKA WIDE Area

It can be used in the suburban area around Fukuoka.

Price

Validity Price
2 Days Adult JPY ¥ 3,000
Child JPY ¥ 1,500

*Child : Applicable for children from ages 6 to 11 years old.

Applicable Trains

Trains stated below within the area including Mojiko.

  • Local trains
  • Limited Express trains(Non-reserved seat only)

*Kyushu Shinkansen(Hakata-Kurume), Sanyo Shinkansen(between Kokura-Hakata), subways, buses or railways owned by other companies or organizations are not applicable.

Notes Regarding Usage

Validity Period

Regarding the validity period of JR Kyushu Mobile Pass:
The pass must be used on consecutive days. For example: 2 consecutive days validity such as Jan.1 and 2.
You may not use non-consecutive days (interval in-between).

Discounts for Children

Pass price for children (age between 6 and 11) is half of the adult price.

Adult 12 years and older
Child Between 6 and 11 years old

[How to determine child's age]

The age of the child will be as of the date when the pass is first effective.

Applicable Trains

  • Each pass is only valid for unreserved seats on the limited express and local/rapid trains within the area.

    *The pass is not valid for the Kyushu (Hakata-Kurume) and Sanyo (Hakata-Kokura) bullet trains.
  • If you wish to sit in the reserved seat of an ordinary car, please purchase a Base Fare Ticket ansd a reserved seat express ticket (with the specified fare) in advance before boarding.
  • Green cars are not eligible.

Availability of Rail Pass for Major JR Kyushu Trains

* The below trains are valid only within the area covered by the various passes.

Train name Section
SONIC

Hakata - Kokura - Yukuhashi
Relay KAMOME

Hakata - Tosu
MIDORI

Hakata - Tosu
HUIS TEN BOSCH

Hakata - Tosu
KASASAGI

Hakata - Tosu
YUFU

Hakata - Kurume

Terms of Conditions

Eligibility for Use

Non-Japanese citizens who are visiting Japan for the purpose of sightseeing and traveling on a temporary visitor visa.

  1. You must hold a passport issued by a country other than Japan.
  2. You must reside outside Japan and are visiting Japan on a temporary visitor visa(*).

Those who satisfy conditions 1 and 2 above are eligible.

*When entering Japan, please receive proof of "temporary visitor" with a stamp or seal on your passport. If you are using an automated gate when entering Japan, please ask the airport staff and receive a certificate from your passport with a stamp or seal.

Conditions of Use

  1. This pass can be used only by the Mobile pass purchaser.
  2. When you use the pass, please always carry your passport with you.
  3. The pass cannot be used for JR Kyushu buses,B&S Miyazaki buses,the Cruise Train Seven Stars in Kyushu and the ARU RESSHA(Sweet Train).
  4. The pass cannot be used for the Sanyo Shinkansen (between Hakata and Kokura) and the Kyushu Shinkansen(Hakata and Kurume).
  5. If you wish to sit in the reserved seat of an ordinary car, a separate express ticket fee (with the specified fare) must be paid.
  6. The Mobile Pass cannot be used for any Green Cars, DX Green or Green Compartments(Private Rooms).
  7. The pass is only valid within the JR Kyushu service area even though there may be some lines in Kyushu operated by other companies.
  8. Travel on trains outside of the designated coverage area of your pass is subject to an additional fee/charge.

How to purchase and use

How to purchase

  1. LINKTIVITY

    It is sold by overseas travel agencies and the following dedicated sales websites. For availability, please contact your travel agency, travel agent, or LINKTIVITY.

    LINKTIVITY

    Book Now

  2. my route

    It can be purchased directly through the "my route" MaaS application operated by the Toyota Group.

    my route

How to use

For LINKTIVITY


  1. Purchase

    When you purchase a pass through a travel agency or a dedicated sales website, a dedicated URL will be sent to the specified email address.

    When you purchase a pass through a travel agency or a dedicated sales website, a dedicated URL will be sent to the specified email address.

  2. Press the "Activate" button

    After accessing the URL, press the "Activate" button displayed on the dedicated site.

    After accessing the URL, press the "Activate" button displayed on the dedicated site.

  3. Present the screen of your pass to station staff at a manned ticket gate for entry

    Present the ticket screen on your browser to the attendant at a manned ticket gate. You cannot pass through automatic ticket gates.

    *Inform the conductor of your intended disembarkation station when going through onboard ticket gates.

    > For inquiries about operation, etc.

    E-mail Adress＜helpcenter@linktivity.co.jp＞
    Business hours 09:00-18:00 Mon.-Fri. *Excluding national holidays and New Year holidays

    Present the ticket screen on your browser to the attendant at a manned ticket gate. You cannot pass through automatic ticket gates.

    *Inform the conductor of your intended disembarkation station when going through onboard ticket gates.

    > For inquiries about operation, etc.

    E-mail Adress＜helpcenter@linktivity.co.jp＞
    Business hours 09:00-18:00 Mon.-Fri. *Excluding national holidays and New Year holidays

    Notice

    *Make sure you are connected to the Internet. Check if the validity period timer on the pass screen is working.

    *Cannot be used as a screenshot. Misuse of the pass will be treated as fare evasion.

For my route


  1. Purchase

    Install the dedicated "my route" app and purchase a Mobile Pass from the "Save money on rides" section on the top screen.

    Install the dedicated "my route" app and purchase a Mobile Pass from the "Save money on rides" section on the top screen.

  2. Press the "Activate" button

    From "my ticket," select your ticket in the "Purchased Tickets & Reservations" tab, then tap "Activate."

    From "my ticket," select your ticket in the "Purchased Tickets & Reservations" tab, then tap "Activate."

  3. Present the screen of your pass to station staff at a manned ticket gate for entry

    Select "Show" on the "In Use" tab in the app or tap the ticket icon on the top screen and present your screen to the attendant at the manned ticket gate. You cannot pass through automatic ticket gates.

    *Inform the conductor of your intended disembarkation station when going through onboard ticket gates.

    For inquiries about operation, etc., click here.

    Select "Show" on the "In Use" tab in the app or tap the ticket icon on the top screen and present your screen to the attendant at the manned ticket gate. You cannot pass through automatic ticket gates.

    *Inform the conductor of your intended disembarkation station when going through onboard ticket gates.

    For inquiries about operation, etc., click here.

    Notice

    *Make sure you are connected to the Internet. Check if the validity period timer on the pass screen is working.

    *Cannot be used as a screenshot. Misuse of the pass will be treated as fare evasion.

FAQ

  • Q

    What trains are eligible?

    A

    Unreserved seats on the limited express trains on conventional lines, and local and rapid trains within each area are eligible.
    *The pass is not valid for the Kyushu (Hakata-Kurume) and Sanyo (Hakata-Kokura) bullet trains.

  • Q

    Can I sit in a reserved seat?

    A

    If you wish to sit in a reserved seat, please purchase a Base Fare Ticket ansd a reserved seat limited express ticket (with the specified fare) in advance.
    For reserved seats, the JR Kyushu Rail Pass is recommended

  • Q

    How many people’s tickets can be purchased with one smartphone?

    A

    Tickets for up to four people can be purchased with one smartphone. However, children's tickets cannot be purchased individually.

  • Q

    Can I make changes to my ticket?

    A

    Changes cannot be made after you complete your purchase. Please buy a new one after being refunded.

  • Q

    Can I get a refund?

    A

    Refunds are accepted only before you start using the ticket (before pressing the "Activate" button). However, a fee of 440 yen (the same amount for adults and children) will be charged per ticket.
    In addition, refunds are not accepted under any circumstances after you start using the ticket (after pressing the "Activate" button).

  • Q

    What should I do if I can't show my ticket due to a lack of signal in certain areas?

    A

    To use the pass, you must be able to show it. If you are unable to show your ticket for reasons that are not our fault, you will be required to separately pay the designated fare for the section of your ride. Please check your network conditions before use.

  • Q

    Where can I make inquiries?

    A

    The point of contact varies depending on the issuer of the pass. Please confirm the issuer and inquire using the contact point below.
    [LINKTIVITY]
    E-mail Adress＜helpcenter@linktivity.co.jp＞
    Business hours 09:00-18:00 Mon.-Fri. *Excluding national holidays and New Year holidays

    [my route]
    https://www.myroute.fun/app-resource/support/en/inquire-web.html

  • Q

    Can I present a screenshot of my ticket to get on?

    A

    No, you cannot. You must present the ticket screen from your web browser or the app.
    Misuse of the pass will be treated as fare evasion.

  • Q

    What should I do if I break or lose my smartphone?

    A

    We will not be able to refund your ticket due to malfunction or loss of your smartphone. Please purchase a new ticket.

  • Q

    What devices are supported?

    A

    The my route app supports devices running iOS 14 and higher or Android 8.0 and higher.

Guide

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FAQs

FAQs

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