Entering search parameters
1Select the departure and arrival stations, travel date and time, and number of passengers, and then click Search.
2Enter the station name in alphabetical characters only.
You can also choose from major stations.
Please note that if an asterisk (*) appears after the station name, the tickets
cannot be picked up at that station.
ASet search conditions, as necessary.
BTo specify a transfer station or train name, click here.
Enter the train name in alphabetical characters only.
Please see the following URL for detailed search instructions.
https://www.jrkyushu.co.jp/english/pdf/howtosearch_tips.pdf
Select a train/ticket
3Three route options will be displayed based on the search conditions entered.
Select your desired departure time, seat class, and ticket from the options displayed.
AClick here if you are connecting multiple trains and would like a different seat class on each train.
BTo change the search conditions, click here.
Select a Seat location
4Select your seat.
Seats are randomly assigned by the system based on availability. You cannot select your own seat.
5Select whether to reserve another seat on the same train and with the same seat class if your preferred seat is unavailable cannot be reserved (together/apart).
6To reserve only one-way tickets, click “Next.”
ATo also reserve return tickets, click here.
Select a ticket combination
7Select a combination of tickets.
If you are boarding a limited express train or Shinkansen, select the limited express ticket and basic fare ticket combination.
If you already have a basic fare ticket, select only the limited express ticket
Personal information entry, and Identification No. setup
Please enter your personal information.
ATo proceed with your reservation, email address verification is required.
・A verification code will be sent to the email address you enter.
・Information required to collect your ticket will be sent to the email address you enter.
・Once your reservation has been completed, you will not be able to change the email address you provided.
the email address you provided.
BPlease enter the verification code sent to your email address.
*The verification code is valid for 10 minutes.
8
Enter the personal information required to make a reservation.
Name information can only be entered in uppercase.
AIdentification number
This number is required to pick up tickets, confirm or change reservations, and make refunds.
Please set it with any 4-digit number.
BCredit card information
This is required to pick up your tickets.
Credit card information must be in the name of the person making the reservation.
9Check the notes and Terms of Use
Confirm reservation details
Reservations have not yet been completed..
Confirmation of reservation details and pick-up stations
10Confirm your reservation details, personal information entered, and credit card information.
Please double-check that your email address is correct.
11Check the stations where you can pick up tickets.
Tickets can only be picked up at JR Kyushu and JR West stations (ticket offices named Midori-no-madoguchi and reserved seat ticket machines).
Please note that you cannot pick up tickets at JR Hokkaido, JR East, JR Tokai, and JR Shikoku stations.
To pick up your tickets, you will need your reservation number, identification number, and the credit card used for payment.
12Please read the notes for making reservations, check off each item, and purchase your tickets.
Reservation completed
Please save or print this screen.
A confirmation email will be sent to the email address that you indicated.
AReservation No., Identification No., and the credit card used for the payment are necessary for ticket pick-up.
Please be sure to have the credit card with you when you come to a station.
Please make sure to record this information.
BYou can issue a receipt
Kyushu Railway Company