Reservation confirmation
1Enter the boarding date, your email address, the reservation number, and your identification number.
Reservation details display
2Click "Change".
Notes on changing reservations
3Please read the notes for changing reservations, and check off each item. Please read the notes.
A refund fee will be charged for reducing the number of passengers, canceling a ticket, changing an “adult” ticket to a “child” ticket, or changing a “child” ticket to an “adult” ticket. The reserved seats will also be changed.
For a reservation purchased with a credit card, when the reservation is changed, the credit card will be reprocessed and the fee for the reservation before the change will be refunded to the customer’s account through the credit card company at no charge.
(A fee will be charged for some changes to the reservation, such as reducing the number of passengers.)
4Thereafter, the reservation procedure is the same as when you made the original reservation.
Personal information entry, and Identification No. setup
AYou cannot change your Identification No. and email address from the contents that were entered before changing your reservation.
5Enter your credit card information.
6Confirm the notes and Terms of Use.
Confirmation of changed reservation details and pick-up stations
ABefore the change
BAfter the change
CPre-change reservation refund and refund fee information
7Confirm change details.
8Confirm pick up stations.
9Make sure to confirm the notes that come with your reservation, check off each of the boxes, and then purchase your tickets.
Reservation change completed
Please save or print this screen.
A confirmation email will be sent to the email address that you indicated.
AReservation No., Identification No., and the credit card used for the payment are necessary for ticket pick-up.
Please be sure to have the credit card with you when you come to a station.
Please make sure to record this information.
Changing your reservation will change your "Reservation No."
Kyushu Railway Company