Kyushu Railway CompanyOperation Guide
ATime period in which it is possible to make reservations, make changes, and receive refunds
Reservation/change/refund can only be made and received between 5:30-23:00 JST
BJapan Standard Time
The times displayed on this site are all in Japan Standard Time
C
- User Guide: Service outline and operation guide
- Inquiry & Attention: E-mail inquiries and notes on the use of this system
- FAQ: Frequently Asked Questions
- Terms of use
How to Use this System
1.Reservations/Payments
2.Pick Up Your Tickets
3.Boarding
1.Reservations/Payments
Book on your PC or mobile phone
- Reservations can be made between the following times:05:30-23:00(JST)
- Reservations open: From 10:00 a.m. 1 month prior to the date of departure (reservations ・can be made up to 6 minutes before departure.)
- Number of seats that can be reserved at a time: up to 7
- Payment method: Credit card (online)
2.Pick Up Your Tickets
Ticket collection location: Ticket Offices or Reserved Seat Ticket Machines at JR-KYUSHU stations
What you need to collect your ticket
- The credit card used for the payment when making the reservation
- Reservation No. (5-digit number starting with “6” you will have received on completion of the reservation)
- Identification No. (4-digit number nominated by the customer when making the reservation)